Privacy Policy


Snappy Fox Software Customer Privacy Policy

Snappy Fox Software's Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Snappy Fox Software anytime you interact with Snappy Fox Software, such as when you visit our website, when you purchase Snappy Fox Software products and services, or when you contact our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Snappy Fox Software, and we go to great lengths to protect it.


Why we collect personal information

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.


What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you better products or service. For example:

We may ask for your personal information when you're discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product.

When you interact with Snappy Fox Software, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Snappy Fox Software products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.

We also collect information for market research purposes — such as your occupation and where you use your computer - to gain a better understanding of our customers and thus provide more valuable service.

We collect information regarding customer activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.

We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Snappy Fox Software's products and service.

Publicly displayed information is public
If you use a blog, forum or chat-room on Snappy Fox Software website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Snappy Fox Software is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, Snappy Fox Software will collect that information from your interaction and the information will become publicly available.


When we disclose your information

Snappy Fox Software takes your privacy very seriously. Snappy Fox Software does not sell or rent your contact information to other marketers.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.


How we protect your personal information

Snappy Fox Software takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

Snappy Fox Software uses secure server hosted by Paypal, SWREG and other 3rd party credit card processors that encrypt all the customer's personal information including name, address, credit card number credit card expiration date etc. before it is sent to us. Encryption works to prevent any malicious use of your personal information.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.


Children

Snappy Fox Software recognizes that parents, guardians, or other adults often purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the Snappy Fox Software purchaser of the product, and will be treated as such by this privacy policy. If a child under 13 submits personal information to Snappy Fox Software and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.


Cookies and other technologies

As is standard practice on many corporate websites, Snappy Fox Software's website uses "cookies" and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. Snappy Fox Software will not use the information collected to market directly to that person.


Our companywide commitment to your privacy

This policy covers the Intel Corporate website and is applicable worldwide. To make sure your personal information is secure, we communicate these guidelines to Snappy Fox Software employees and strictly enforce privacy safeguards within the company.


International users

Snappy Fox Software abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union. The following link provides more information about the U.S. Department of Commerce Safe Harbor Program.

Snappy Fox Software's website has links to the sites of other companies. Snappy Fox Software is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.


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Contact

Snappy Fox Software
Support:
support@snappyfox.com